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ASC SALES NEWS - December 2018


Dear customers and partners,

Welcome to the latest issue of ASC SALES NEWS brimming with market information, trends, and updates!

Your ASC Team

ASC launches its public cloud

Recording, quality management, and analytics from the ASC neo cloud

ASC Technologies AG is offering its entire portfolio with innovative solutions for the recording, analysis, and quality management of corporate communication from its own public cloud – the ASC neo cloud. The cloud services guarantee users highest degree of availability and greatest flexibility with low investment and quick implementation.



„The ASC neo cloud is the perfect solution for companies of any size – from mid-size companies to large corporations“, says Dr. Gerald Kromer, the Chief Executive Officer of ASC. „We create value for our customers by offering solutions that are scalable, are easy to use and highly available.“ Customers who use cloud services benefit from a key advantage: They pay for the services only when they use them. Expensive investments in IT and high administrative costs are a thing of the past – low total cost of ownership is a clear advantage in comparison with classic solutions implemented at the customer's site.

Read more in our »press release.

ASC is presenting innovative cloud solutions at CCW 2019 in Berlin

Maximum flexibility thanks to recording, analytics, and quality management from the cloud

At the international conference and trade show for innovative customer dialog CCW taking place in Berlin from 19th to 21st February 2019, ASC is presenting recording, analytics, and quality management for the private or public cloud.

The new ASC neo Cloud is particularly appealing for call centers as the cloud-based services guarantee users high flexibility, low investment costs, and quick implementation. The solutions allow recording chat and video channels as well as the activities on the employees’ screens in addition to standard telephony.

Visit ASC at Estrel Congress Center in Berlin, hall 3, booth G19/G21!

ASC @ PMRExpo 2018:

Recording and analysis of critical communication increase public safety

From 27th to 29th November, ASC Technologies AG participated in the tradeshow PMRExpo in Cologne, showcasing its highly specialized solutions to record and analyze security-relevant communication in control centers, at public authorities, and in companies. At booth B16 in hall 10.2, visitors also had the opportunity to learn more about the possibilities that analytics offer to reduce the workload for their employees and to improve reaction times in case of an emergency.

    ASC @ Unify Unified Communication Executive Forums

    From November 20 – 22, 2018, over 200 partners and customers joined the Unify Roadshow Tour covering Johannesburg, Durban, and Cape Town. ASC Technologies informed about compliance recording regarding new regulations like PoPI Act (GDPR in Europe), provided new insights into the solution portfolio, especially into cloud capabilities, and reconfirmed its commitment to the Unify Channel in South Africa.

      ASC @ GITEX TECHNOLOGY WEEK in Dubai

      ASC exhibited this year again at the GITEX Technology Week from October 14 - 18, 2018, presenting its solutions for the recording, analytics, and evaluation of corporate and critical security communication at stand Z2-B3 in Za’abeel Hall.

      GITEX is not only the largest and most significant IT event in the Middle East, North Africa, and South Asia, but it is also one of the leading industry trade shows worldwide. For over 37 years, IT experts and thought leaders have been coming together in Dubai to learn about and experience the newest technologies.



      Read more in our »press release.

        New partner Quality Connect in South Africa

        From now on, African banks use German recording solutions

        Previous NICE partner Quality Connect can draw on more than 25 years of experience in the contact center and financial services market. Its solution portfolio has been designed to improve business processes and increase productivity in contact centers and back office environments.

        “The reliable service, the professional support as well as the comprehensive portfolio when it comes to quality management, reporting possibilities, and analysis solutions are a true added value for us and our customers”, says Prem Mungul, Chief Strategy Officer at Quality Connect. “On top of that, ASC scores with offering diversified flexible solutions: be it on-premise, as a service from the public or the private cloud – ASC is able to fulfill all requirements.”

          Successful start of the apprenticeship training at ASC

          As many as nine new apprentices have started their training on September 3rd at ASC

          On 3rd September 2018, nine apprentices have started their 3-year training and their professional future at ASC in Hösbach and Saarbrücken. Since September 2018, a total of 19 apprentices learn the ropes of their trade as IT specialists for system integration or application development, as IT system management assistants, and as industrial management assistants at ASC.

          And ASC is already looking for applicants for the apprenticeship training year starting in September 2019!

          »More information

            Tradeshows and Events

            • February 12 - 13, 2019: COMPLIANCEforBANKS 2019, Cologne, Germany
            • February 19 - 21, 2019: CCW 2019, Berlin, Germany
            • March 23 - 24, 2019: Job + KarriereMesse Aschaffenburg 2019, Aschaffenburg, Germany
            Subject to change without notice.
            All product and brand names are trademarks or registered trademarks of their respective holders.
            ASC Technologies AG | Seibelstraße 2-4 | 63768 Hösbach | Germany
            Phone: +496021 5001 0 | Fax +49 6021 5001 310 | E-Mail: hq@asctechnologies.com


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